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Updated FAQ

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2018-11-24 18:27:11 +01:00
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@@ -22,6 +22,7 @@ For:
## Planned features
* IMAP answered flag
* IMAP namespaces
* Microsoft OAuth ([blocking issue](https://github.com/AzureAD/microsoft-authentication-library-for-android/issues/354))
@@ -52,6 +53,7 @@ Anything on this list is in random order and *might* be added in the near future
* Better design: please let me know what you have in mind [in this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).
* Hide archived messages: hiding archived messages which exists in other folders too would have a performance impact.
* Save all attachments: there is no [Storage Access Framework](https://developer.android.com/guide/topics/providers/document-provider) API to selected multiple files to save.
* IMAP keywords: IMAP flags are not widely supported, so not many people would benefit from this feature.
Since FairEmail is meant to be privacy friendly, the following will not be added:
@@ -467,6 +469,29 @@ Since encrypting passwords would require a secret and the background service nee
Storing a secret together with encrypted passwords would not add anything, so passwords are stored in plain text in a safe, inaccessible place.
Recent Android versions encrypt all data anyway.
<a name="faq38"></a>
**(38) Can you help me restore my Play store purchase?**
Google manages all purchases, so as developer I have no control over purchases.
So, the only thing I can do, is give some advice:
* Make sure you have an active, working internet connection
* Make sure the Google Play store / Play services are not blocked in any way, for example by a firewall
* Make sure you are logged in with the right Google account and that there is nothing wrong with your Google account
* Open the Play store application and wait at least a minute to give it time to synchronize with the Google servers
* Open FairEmail to check the purchase again
Note that:
* Purchases are stored in the Google cloud and cannot get lost
* There is no time limit on purchases, so they cannot expire
* Google does not expose details (name, e-mail, etc) about buyers to developers
* An application like FairEmail cannot select which Google account to use
If you cannot solve the problem with the purchase, you will have to contact Google about it.
## Support
If you have another question, want to request a feature or report a bug, you can use [this forum](https://forum.xda-developers.com/android/apps-games/source-email-t3824168).